Contractor Support LLC, doing business as BidRunnerPro ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the BidRunnerPro platform and related services (the "Service").
Account information: When you register, we collect your name, email address, company name, and password.
Business data: Estimates, line items, material selections, client information, and other content you create or import into the Service.
Payment information: Billing and payment details are collected and processed by Stripe, our third-party payment processor. We do not store your full payment card details on our servers.
Usage data: We may collect information about how you access and use the Service, including IP address, browser type, pages visited, and time spent.
Communications: If you contact us for support, we retain those communications to resolve issues and improve our Service.
We use the information we collect to:
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Your data is stored on Google Cloud / Firebase infrastructure with industry-standard security controls. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
We retain your account and business data for as long as your account is active or as needed to provide the Service. If you cancel your account, we will retain your data for up to 90 days before deletion, allowing time for account recovery. You may request earlier deletion by contacting us.
Depending on your location, you may have the right to:
To exercise any of these rights, please contact us at support@bidrunnerpro.com.
We use cookies and similar tracking technologies to maintain your session and improve your experience. You may disable cookies in your browser settings, though this may affect the functionality of the Service.
The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.
The Service integrates with third-party services including:
These services have their own privacy policies and we encourage you to review them.
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice within the Service. Your continued use of the Service after changes become effective constitutes your acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy, please contact us at:
Contractor Support LLC
Email: support@bidrunnerpro.com